Returns + Exchanges
Arius Tools guaranteed its products and we are 100% committed making you happy.
While we make every effort to ensure your article arrives in perfect condition, sometimes things could happen. If you discover a fault with the article(s) you have received, please take picture of the defect and contact us right away. We will work with you to guarantee your satisfaction.
Should you wish to return your item(s), please kindly email us with the reason of return, within 14 days from receiving your order.
To request further instructions on how to return your order, please email us. Returns without prior communication with us will not be accepted.
If items are eligible for returns, refunds will be made in the form of your original payment methods.
Please note that customers are responsible for all the fees involved for returning items. Return packages remain the responsibility of the customer until it is received by our team. Therefore, it is recommended that the customer takes necessary precautions by using registered and traceable services when returning the package.